One of the fastest growing sectors of the economy of our time is the hotel industry. The hotel industry alone is a multi-billion dollar and growing enterprise. It is exciting, never boring and offer unlimited opportunities. The hotel industry is diverse enough for people to work in different areas of interest and still be employed within the hotel industry. This trend is not just in India, but also globally.
Modern hotels provide refined services to their guests. The customers or guests are always right. This principle necessitated application of management principles in the hotel industry and the hotel professionals realized the instrumentality of marketing principles in managing the hotel industry.
Hotel is an establishment that provides lodging and usually meals and other services for travellers and other paying guests. It provides paid lodging, usually on a short-term basis. Hotels often provide a number of additional guest services such as a restaurant, laundry, a swimming pool or child care. Some hotels have conference services and meeting rooms and encourage groups to hold conventions, functions and meetings at their location. Hotels are found in almost all the cities. Hotels operate twenty four hours a day, seven days a week. The principal factor that determines the guest attitude towards a hotel is service although other amenities such as room, food and beverages are of equal importance a tangible determinants.
Few Indian Major Players are as under
• 18Th Step Resorts Pvt. Ltd.
• Advani Hotels & Resorts (India) Ltd.
• Adyar Gate Hotels Ltd.
• Alankar Business Corpn. Pvt. Ltd.
• Balaji Amines Ltd.
• Bekal Resorts Devp. Corpn. Ltd.
• Benares Hotels Ltd.
• Best Eastern Hotels Ltd.
• Bona Sera Hotels Ltd.
• Budget Hotels Ltd.
• Chalet Hotels Pvt. Ltd.
• Express Resorts & Hotels Ltd.
• Jungle Lodges & Resorts Ltd.
• Mayank Hotels Ltd.
• Neotech Solutions & Securities Ltd.
• Oasis Hotels Ltd.
• Om Metals Infraprojects Ltd.
• Pai Vaibhav Hotels (India) Pvt. Ltd.
• Prajay Engineers Syndicate Ltd.
• Presidency Leisure Ltd.
• Ras Resorts & Apart Hotels Ltd.
• Sahara Hospitality Ltd.